CSM Symposium 18

June 3rd – June 5th | New Orleans, Louisiana


Connect. Exchange. Learn. Advance.

Every year, CSM Symposium unites CSM users worldwide in the quest for deepened knowledge and a more profound ability to help students’ futures flourish.

At CSM Symposium, career services professionals learn how they can even further optimize technology to ensure that their students are connected with meaningful career opportunities.

Representatives from all types of institutions, from large universities to community colleges to law and graduate schools, use CSM Symposium as a platform to evolve and grow off of one another’s experiences.

150+ Schools

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5+ Countries

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250+ Attendees

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25+ Presenters

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Interested in speaking at CSM Symposium ’19
and getting free registration?

Submit a Best Practice presentation proposal to share with your peers
and we’ll waive your registration fee!

Interested in speaking at CSM Symposium ’19
and getting free registration?

Submit a Best Practice presentation proposal to share with your peers
and we’ll waive your registration fee!

Keynote Speaker

Jeff Selingo


Jeffrey J. Selingo is a best-selling author and award-winning columnist who helps parents and higher-education leaders imagine the college and university of the future and how to succeed in a fast-changing economy.

Read more about Jeff here.


Featured Best Practice Presenters

Marketing Tools and Tips…The Customer is Always Right…The Marketing Not

Karen Houston, Kenji Terawaki, Scott Green

Georgia Institute of Technology

Adventures and Misadventures in Major Mapping – Using Functions and Scripts to Automate Accuracy and Streamline Success

Ian Morris

Central Washington University

From First Year Florida to Ready Set Work: Integrative Collaborations that Engage Students

Ja'Net Glover, Nadene Reynolds

University of Florida

How to Utilize the Career Fair Module to Work for You

Tara Coffell

University of Michigan College of Engineering

Engaging Faculty and Students through Class Assignments

Mike Minton, Val Ilyukhina

Illinois State University

Engaging First Years

Beth Chancy

University of Richmond

Finding the Right Fit: Using Job Shadow to Enhance International and Mentorship Programs

Lisa Luna

University of Southern Calfornia Marshall School of Business

Rethinking Employment, Employability, and Student Success in Higher Education

Charles Prince

University of East London

Laissez Les Bon Temps Rouler: Rolling out CSM to a Multi-Campus Community College!

Kim Deer, Elise Horowitz

Florida State College at Jacksonville

Using The OCR Module to offer Mock Interviews

Abbey Pober

Wentworth Institute of Technology

Law Panel: Best Practices for Collecting and Preparing Employment Data

David Adams, Joe Christian, Mary Beth Moore

Benjamin N. Cardozo School of Law , University of Tennessee Knoxville College of Law, Case Western Reserve University School of Law

HCI: Tools to Examine Your Student Interface

Maureen Smith

Loyola University Chicago

Experiential Learning Module for Holistic Programs

Rachel Walter, Lianet Escandell

Florida Gulf Coast University

Making EL Work for you and your Faculty TOO! Gaining buy-in across campus for utilizing the EL Module

Melissa Medlin

University of North Alabama

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Event Features


– Networking with employers

– New tracks

– Exclusive tracks for directors, community colleges, MBA & law

– Keynote from industry expert Jeff Selingo

– One-on-one sessions

– Best Practice presentations

Register today to save your spot for Symposium

Early Bird Registration until November 30th:
$199 per attendee

Regular Registration:
$299 per attendee

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Sunday, June 3rd

  • 12:00 - 6:00pm One-on-One Sessions
  • 6:00 - 8:00pm Welcome Reception

Monday, June 4th

  • 7:00-8:00am Breakfast
  • 8:00 - 10:00am Symplicity CEO Kickoff and Industry Expert Keynote
  • 10:00am - 12:00pm Concurrent Sessions
  • 12:00 - 1:45pm Networking Lunch
  • 2:00 - 5:00pm Concurrent Sessions
  • 6:00 - 8:00pm Reception

Tuesday, June 5th

  • 8:00 - 9:00am Breakfast
  • 9:00am - 12:00pm Concurrent Sessions

Popular Presentations from CSM Symposium 2017

Strategies to Enhance Your Symplicity System

Presenters: Barbara Thomson, Brett Jones and Jeanie Martz

School: Rutgers University, University of Wisconsin and University of Notre Dame

Abstract: Three university representatives (from Rutgers University, University of Wisconsin, and University of Notre Dame) will share their favorite CSM strategies related to juggling the OCR puzzle, welcoming a newcomer’s perspective, enhancing MSE success, developing a technology help desk, implementing the #MegaFastPass, and achieving the power of APIs.

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Add Significant Value to Your Institution: The Experiential Learning Module and Mapping Assessments to Accreditation

Presenters: Robbin Beauchamp and Abbey Pober

Company: Wentworth Institute of Technology

Abstract: As a co-op school that sends 1800+ students on co-op annually, Wentworth Institute of Technology uses the module heavily. They will describe how they use it for students to write learning outcomes, gather all information, and allow students to receive pre-approval and approval to register for this full-time, zero credit requirement. All evaluations are written for each major, asking learning outcomes predicated by each accrediting body. Also discussed will be the usage of these assessments and how they allow Wentworth Institute of Technology’s career services department to be a critical component of accreditation visits, increasing their value to the Institute and creating a significant partnership with academics and IR.

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Metrics that Matter

Presenters: Mike Minton, Ph.D. and Andrew Brubaker, M.S.

School: Illinois State University

Abstract: Career services is in a time of great transition, gaining more prominence and attention within higher education. Current studies have found that recent graduates do not view career services as helpful to their career preparation. Some suggest an expectations gap exists due to a lack of understanding of our field. This session will focus on an emerging process to help you identify metrics that should matter to your office. The presentation will demonstrate the process and the knowledge to leverage CSM to compile compelling data to help demonstrate the impact of your work.

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The Busy Professional’s Guide to Saving Time: Effective Customization of Employer-Facing Forms

Presenter: Hannah Garcia

School: McCombs School of Business, University of Texas at Austin

Abstract: Who has time to waste? Obtaining the data you need, when you need it, is key! Learn how to customize your CSM registration, job and schedule forms to eliminate additional correspondence with employers. Ask the right questions up front and provide instructive language along the way so your employers know what to do and how to do it.

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Survey Says...

Presenter: Jenny DeBruyn

School: Queen’s Faculty of Law

Abstract: Are you using Survey Monkey or another survey platform to collect data or satisfaction ratings? Why not take advantage of the survey module in CSM so that you can keep all of your data in the same system? Learn the basics of using the survey module in CSM, including set up, modes of collection, and pulling results.

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CSM Implementation Experience – an International Perspective

Presenter: Liliya Tleukenova

School: Nazarbayev University

Abstract: The Career and Advising Center at The Nazarbayev University launched the implementation of CSM in May 2016 to improve the interaction between the students/alumni and employers and for the staff of the Center to successfully manage the increasing number of job posting requests and applicants. The session will cover the challenges of setting up the culture of using a new platform among Nazarbayev University students/alumni and employers and how the career center overcame them.

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Interested in speaking at Symposium ’18 and getting free registration?

Register Today


JW Marriott New Orleans


614 Canal St

New Orleans, Louisiana 70130


Room rates start at $159

Reservations must be made by May 23rd.

Things to Do in New Orleans

Things to Do in New Orleans

New Orleans is one of the most historically and culturally rich cities in the world – when you’re not with us learning even more about maximizing your CSM system, there are ample opportunities for you to maximize this amazing travel experience.

Tour the French Quarter

The French Quarter, vibrant with music, food and history, is a must for visiting New Orleans. Schedule an organized tour or just walk around on your own to experience the unique culture that can only be found in the French Quarter!

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Soak up the Garden District

Stroll around the Garden District to feast your eyes upon some of New Orleans’ most beautiful and historic homes.
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Take a Steamboat Cruise

Enjoy music and authentic Creole food while experiencing gorgeous views of the urban shoreline.

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Thank you to our Exhibitor Partners!

Join the conversation on Twitter, follow @symplicitycorp and add #csmsymp18 to your tweets!

CSM Symposium ’17 Recap

Symplicity hosted its annual CSM Symposium in beautiful Indian Wells, California! Clients from all over the world met to network, exchange tips and learn how to best utilize their systems. There is always an expectation that attendees will come away from CSM Symposium with a wealth of new knowledge about taking advantage of CSM’s full capabilities, and we’re confident that expectation was met this year!

President and CEO Matt Small kicked off the event with an introduction of himself, this being his first CSM Symposium, and an overview of the exciting direction Symplicity continues to launch into. He discussed Symplicity Radius, our new integration layer; our newly announced partner program with other industry leaders; and our renewed mission based around openness, connectivity and constant innovation.